Since 1979
Eligible items can be returned within 30 days of purchase, unused with original packaging and labels. Refunds may incur a handling fee; exchanges and store credit avoid it. Return postage is at your cost; conditions apply.
Returns policyContact us before sending anything back, with your order details, photos and a brief description of the issue. We will help with warranty, repair or spare-part options. Coverage varies by product; your consumer rights still apply.
Get warranty helpFor in-stock, standard parcels, standard AU shipping targets 4–6 business days after dispatch and FedEx targets 3–5 business days after dispatch. These are targets, not guarantees. Remote and bulky deliveries can take longer. Preorders, public holidays and carrier delays may affect timing. Contact us if you need an item by a specific date.
Delivery informationStandard AU shipping is $10, or free on eligible orders over $250, excluding heavy or bulky items. FedEx is $25. Product-specific freight charges apply to heavy or bulky items with either service, and remote-area surcharges may apply. Available services and final shipping charges are shown at checkout.
Delivery informationYes, tracking details are sent by email when your order is dispatched. Allow time for the carrier’s first scan. If you cannot find the email, contact us with your order number.
Contact our teamThese boots really do as they say! No blisters yet and I’m usually a guaranteed blister maker!
Very happy so far
I really like this boot.. I’m off trekking in Nepal and to be true you don’t have to wear them in..
Extra lacing helps customise your fit
Really happy with these boots! Comfy from the very first walk and good waterproofness and outstanding grip. Very happy with the value for money too!
Thank you to the Dwights for finding these boots for me. For years, I have had trouble finding tramping boots that are narrow fitting for my long feet but low volume ankles. These boots fit narrow and are high end trekking boots suitable for alpine scrambles with heavy pack. They feel not too heavy though, and didn't need breaking in. Goodbye ill fitting boots !
I've owned my boots 9 months. I find the boot comfortable for my narrower foot and they are holding together well. If I do long days my soles get sore, so they aren't as good for long distance as other boots I've had in this respect. They do not stay waterproof. After 1 multiday hike in the rain they leak like a sieve.
