Warranty | Info & Details | Dwights Outdoors New Zealand

Before you send

Have your Dwights order or receipt reference ready.
Attach a photo of the full product and a close-up of the issue. A short video can help too.

Please wait for our return instructions.

Stop using a product that may be unsafe. Tell us about batteries, fuel or other hazardous items before shipping.

Warranty coverage & your rights

Manufacturer warranty periods vary by product. Normal wear, accidental damage and misuse are not usually warranty faults. We assess each enquiry on its facts.

Products come with consumer guarantees under Australian Consumer Law that cannot be excluded. The remedy depends on the failure and circumstances of purchase.

Nothing on this page limits rights or remedies that cannot lawfully be limited.

Need help with the form? online@dwights.co.nz

One product per enquiry. Fields marked optional can be left blank.

Open form in a new tab Privacy policy