ORDER & DELIVERY INFORMATION

Australia delivery

Choose standard shipping or FedEx. Compare delivery targets, prices and bulky-item charges before you order.

STANDARD DELIVERY TARGET 4 – 6 business days*

For in-stock standard parcels, after dispatch. FedEx target: 3–5 business days*.

* Delivery targets are a guide, not a guarantee. Dispatch and delivery may take longer during peak seasons and holiday periods. Rural, remote and bulky deliveries can take longer.

Shipping costs at a glance

Standard shipping

$10

Target 4–6 business days* after dispatch. Free standard shipping on eligible orders over $250. Excludes heavy and bulky items.

FedEx

$25

Target 3–5 business days* after dispatch. Select FedEx at checkout. Product-specific surcharges apply to heavy and bulky items.

Heavy & bulky items

Item-specific

Product-specific freight charges apply to both services. These items are excluded from free standard shipping. Final charges are shown at checkout.

Final shipping options and any product-specific freight charges are confirmed at checkout.

From checkout to your door

  1. Order confirmed

    Check your confirmation email and make sure the delivery address is correct.

  2. We prepare your order

    After confirmation, we aim to dispatch on the next working day, Monday to Friday.

  3. On its way

    Your order travels by courier or, for larger items, a specialist freight company. Allow extra time during busy periods.

Plan for your delivery

Choose your delivery service

Standard shipping targets 4–6 business days after dispatch. FedEx targets 3–5 business days after dispatch. Choose from the available services at checkout. Targets are a guide, not a guarantee.

Heavy & bulky freight

Heavy and bulky items have product-specific freight charges for standard shipping and FedEx. Review the final delivery charge at checkout before placing your order.

Remote or unusual addresses

Some addresses may require a different delivery arrangement or a negotiated freight charge. Contact our team if you are unsure.

Good to know before you order

Do I need to be home to sign?

If you require a signature on delivery, let us know when placing your order. This may take additional time. If no one is available at the address, the courier will leave a calling card.

What should I check in my delivery address?

Check that the delivery address in your order confirmation is correct. Contact our team as soon as possible if you notice a mistake or need to explain any access requirements.

What happens if an item is out of stock?

If an item is unexpectedly out of stock, our team will let you know about the expected additional delay.

Can you help with an urgent order?

Contact us with the items you need, your delivery address and required date. Our team will confirm the best available options and do its best to prioritise your order.

Dwights reserves the right to refuse orders or negotiate delivery fees where an address requires an unusual or excessive freight charge.