Leatherman Warranty in New Zealand

Check the current policy before sending a tool

Leatherman publishes a limited warranty for eligible tools. Terms, exclusions and the New Zealand service route can change, so use the current official New Zealand warranty form before shipping anything.

Prepare the information

• Identify the exact model and fault.
• Keep proof of purchase where available.
• Photograph the tool and any identifying or sentimental features.
• Do not send a sheath or accessory unless the current instructions request it.
• Use secure packaging and retain tracked-shipping evidence.

Understand the limits

The current manufacturer policy distinguishes defects from abuse, alteration, loss, theft, corrosion, routine maintenance and cosmetic wear. Repair or replacement options can differ for retired, limited-run or sentimental tools. Do not promise a particular outcome on behalf of the manufacturer or distributor.

Start with the New Zealand service route

For a product bought from a New Zealand business, start with the seller. A manufacturer's warranty is additional to any rights you may have under the Consumer Guarantees Act; see Consumer Protection New Zealand's warranty guidance. Confirm the destination, documents, postage responsibility and treatment of sentimental or engraved items before sending the tool.

Browse the current Leatherman range for model identification, but treat the current official warranty terms and service instructions as controlling.